We have made several attempts to resolve the issue directly with Ella and Alexa and even scheduled a meeting within days to address their experience, which they unfortunately cancelled. Our company does not tolerate discrimination of any kind. We are always appreciative of feedback on our operations and continue to work on how to improve our guest experience.” “One story was about…a successful plus-size model and influencer, who tried to go to [a] NYC nightclub with her friends and they let in everyone else who was thinner, but would not let her in unless she paid $4,000 to enter.” “Other stories were of women who couldn’t get into a club for their 21st birthdays and were so humiliated by this experience that they just never went to a club again. This type of discrimination is so damaging to people’s self-worth and confidence.”
